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Data input for humanitarian aid workers and increasing transparency to migration incidents in the Mediterranean

Data input for humanitarian aid workers and increasing transparency to migration incidents in the Mediterranean

Contribution to Project

Technical Project Management User Experience User Research

Project Type

Website

Project Owners

Contributors

Amil Vasishtha

A research-led incident monitoring platform that helped humanitarian organisations capture, analyse, and publish data on search and rescue operations and migration-related incidents across the Mediterranean.

Professor Violeta Moreno-Lax of Queen Mary University of London approached us with a vision: create an independent observatory capable of documenting search and rescue operations, interdictions, and migration-related incidents across the Mediterranean. The challenge was to build a platform that could serve two very different audiences simultaneously: NGOs collecting sensitive field data and researchers, policymakers, journalists, and the public seeking greater transparency. We designed and delivered a proof-of-concept platform that made incident reporting easier for organisations operating on the ground while creating a public-facing resource for analysis, visualisation, and accountability.

Key results

15 NGOs
A multi-stakehodler supporting platform for NGOs, researchers, and policymakers
Structured incident reporting
Simplifying the capture of complex humanitarian data on the ground
Public transparency
Making incident information easier to access and analyse

Understanding the challenge

Migration across the Mediterranean remains one of the most politically and humanitarianly complex issues in Europe.

Despite increased maritime operations, deaths at sea continued to rise, while allegations of human rights violations involving migrants, refugees, and humanitarian organisations became increasingly common. Researchers and advocacy groups often lacked reliable and structured data capable of supporting evidence-based analysis and public accountability.

Professor Violeta Moreno-Lax wanted to address this gap by creating an independent observatory that could systematically document incidents occurring across the Mediterranean.

The challenge was not only collecting data but ensuring the information could be trusted, analysed, and shared responsibly.

Designing for humanitarian realities

Many digital products assume users have time, resources, and stable working environments.

Humanitarian organisations operating in migration and rescue contexts rarely have any of those luxuries.

A key objective was therefore reducing barriers to participation. We needed a platform that could be used quickly, often from mobile devices, by people whose primary focus was responding to incidents rather than completing administrative tasks.

Given the project's limited initial funding, we deliberately prioritised simplicity and familiarity. We chose WordPress as the foundation for both the reporting interface and public-facing platform because many participating organisations were already familiar with it.

This significantly reduced onboarding effort and increased the likelihood of incident data being captured consistently.

Building a shared language for incident reporting

One of the most important aspects of the project was developing a robust incident taxonomy.

The platform needed to capture information consistently across different organisations, countries, and incident types. To achieve this, we worked closely with NGOs and project stakeholders, including an in-person workshop in Brussels, to identify the information that would be most valuable and reliable to collect.

The resulting structure captured a wide range of data, including:

  • General incident information
  • Vessel details
  • Incident locations
  • Survivor information
  • Fatality data
  • NGOs involved in the incident
This framework provided a common language for documenting complex events while ensuring data remained useful for future analysis and research.

From database to public resource

The platform served two distinct purposes.

The first was as a secure environment where trusted organisations could submit and manage incident information.

The second was as a public-facing observatory that transformed structured data into accessible information for wider audiences.

Rather than presenting incidents as raw database records, we published them as informative incident summaries, making the information easier to understand and navigate. Alongside these entries, the platform included a dedicated area for longer-form stories and investigations that explored broader trends and individual cases in greater depth.

This combination of structured data and narrative reporting helped bridge the gap between evidence collection and public understanding.

Technical implementation

The platform was built entirely using WordPress.

This decision was driven by a desire to maximise usability, minimise development complexity, and make future maintenance manageable within the realities of a research-led project.

Custom taxonomies, content structures, and reporting workflows were developed to support incident collection, publication, and export, while additional security measures were implemented to protect sensitive information.

The result was a flexible proof-of-concept capable of demonstrating the value of a larger independent observatory.

Outcome and impact

SAROBMED created a foundation for greater transparency around migration-related incidents in the Mediterranean.

By providing NGOs with a structured way to record events and creating a public platform for sharing and analysing information, the project helped support research, advocacy, and accountability efforts across the region.

Most importantly, it demonstrated how thoughtful product design can help transform fragmented field reports into a trusted evidence base capable of informing policy, research, and public understanding.
The challenge wasn't just about collecting incident data. It was creating a trusted system that encouraged workers in extremely challenging situations to enter data, so that these isolated reports could be turned into meaningful evidence and greater transparency.
Amil Vasishtha